Reseller Support

As an Ingram Micro reseller in the U.S., you can select from a variety of programs and services designed to help you build your business. Take advantage of our expertise and choose the services and support that make sense for your business.

• Vertical Market Support and Solutions
  Ingram Micro offers an array of essential services to support your vertical market business. Whether your focus is on the healthcare, financial services or enterprise markets, we have the industry insights, in-depth product knowledge, solutions design and planning, tools, training and expert advice you need.
  
  
• Enterprise Solutions
  Turn to our enterprise solutions for the expert service, in-depth product knowledge and proactive communications on solutions for your customers with complex, cutting-edge networking needs.
  
  
• Ingram Micro Integration Services
  Deliver reliable, high-quality customized systems on time and on budget through Ingram Micro Integration Services.
  
  
• Software Licensing Group
  Boost your software licensing sales and receive industry-leading support for software titles from participating manufacturers.
  
  

Solution Center

Extend your sales capabilities through the Ingram Micro Solution Center. With input from participating manufacturers, our facilities offer hands-on experience in a professional environment for all levels of the technology industry. Through the Solution Center, you can take advantage of technology training and demonstrations that include:

• Proof of concepting
• Solution demonstrations in a "live" IT environment
• Product announcements
• One-stop solution shop trainings from best-of-breed manufacturers and software developers
• Training for your employees and customers

Videoconferencing technology gives companies the option to interact remotely while allowing manufacturers to announce new programs and product releases in real time.

Technical Support

Rely on our technical staff to help you configure the best solution -- whether single or multimanufacturer -- from the largest solution set available in distribution. We offer real-time support, certified technical expertise, technology help desks, online technical help and more so that you can provide your customers with the most up-to-date solutions and support available.

Training Support

Ingram Micro's training offerings include manufacturer-certified, self-study and instructor-led training courses designed to improve the skills of field engineers, sales staff and marketing and technical support personnel. You can also resell training, providing your customers with total solutions. Choose the training that fits your schedule and your needs:

• Self-study training -- including computer- or Web-based training, textbooks and videos
• Technical training Webcasts -- accessible through the Ingram Micro Solution Provider Web site
• Instructor-led classroom training -- product and application-specific classes held at training centers nationwide

Electronic Services

Doing business with us electronically is easy. We offer the most widely accepted electronic platforms for you to choose from as your electronic interface with us.

• Ingrammicro.com
  Find real-time prices and availability, new products, vendor stores, promotions, programs and services, configuration tools, PC and Macintosh best-sellers lists, product listings and much more on www.ingrammicro.com. You can even order online using your VISA, MasterCard or Discover credit card. It's fast, easy and secure, because we use powerful encryption to protect data traveling between your browser and our server.
  
  
• CAPS
  Accessible via a TN3270 Internet connection, our Computer Assisted Purchasing System (CAPS) features real-time access to customized product prices, availability, technical notes, ordering, RMA status and more.
  
  
• EDI
  Electronic Data Interchange (EDI) lets you conduct electronic transactions, such as invoice transmission and receipt, and request order status reports, purchase orders, price, sales catalogs and inventory advice.

Financial Support

Realize your full potential with Ingram Micro's portfolio of financial support. Available through Ingram Micro Financial Services (IMFS), these programs help you increase your buying power and get extended credit to capture more sales -- in many cases without affecting your Ingram Micro credit line. From purchase orders to flexible financing to preferred leasing, you can select the services you need to build a solid foundation for your business.

Marketing Services

Tap into new markets with the support of an array of innovative programs and services offered by Ingram Micro Marketing Services. The Marketing Services group offers advertising, event coordination, and lead generation and travel services. Whether you are arranging an end-user conference, a hands-on training session or a telemarketing campaign, we have the industry expertise and skills to help you maximize your marketing investments and broaden your business horizons.

 

SpecSource

SpecSource is an intuitive and complete online content management system that includes images, product descriptions, specifications and part numbers. Offered in multiple content packages, SpecSource offers parametric search capabilities for faster, more precise results. In addition, the new offering is equipped with side-by-side product comparison functionality.

<<--Volver a PRODUCTOS